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Challenges A New SaaS Provision Will Face Early On

Challenges A New SaaS Provision Will Face Early On

<h3 style&equals;"text-align&colon; justify&semi;"><strong>Fixing Problems Rather Than Making Them<&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">It’s no secret that cloud applications<&sol;span> <span style&equals;"font-weight&colon; 400&semi;">require monitoring early on&comma; and throughout the duration of their utility<&sol;span><span style&equals;"font-weight&colon; 400&semi;">&period; This is the same with many aspects of technology&comma; but it’s especially true with the cloud as clients using such solutions are likely to have their business interests tied up in such services&period;<&sol;span><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">SaaS&comma; or Software as a Service&comma; has many applications&period; It can be used to &OpenCurlyDoubleQuote;float” an entire business’s network onto the cloud&comma; it can be used to develop new software&comma; it can be used to simulate software environments as they pertain to certain platforms&comma; and the list goes on&period; The thing is&comma; businesses who are switching to the cloud will likely be trusting a great deal of their business with the SaaS services your operation provides&period;<&sol;span><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><img class&equals;"aligncenter wp-image-499 size-full" src&equals;"https&colon;&sol;&sol;incrediblemag&period;com&sol;wp-content&sol;uploads&sol;2018&sol;04&sol;saas&period;png" alt&equals;"Challenges A New SaaS Provision Will Face Early On" width&equals;"960" height&equals;"640" &sol;><&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>Hitting The Right Demographic<&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">One of the biggest mistakes that is made early on in terms of SaaS is<&sol;span> <span style&equals;"font-weight&colon; 400&semi;">targeting the wrong market<&sol;span><span style&equals;"font-weight&colon; 400&semi;">&period; Believe it or not&comma; if you’ve got good enough salespeople&comma; you can sell your products or services to clients who really have no business using them&period; If you do this and they realize what has happened&comma; guess who is getting a bad recommendation online&quest; That’s right&comma; it’s you&period;<&sol;span><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">You can curtail instances of this kind substantially if you’re savvy to target the right market with your outbound sales efforts from the beginning&period;<&sol;span><&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>Addressing Issues Before Clients Can Bring Them To You<&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">Should something go sour&comma; clients are likely to have an adverse and swift reaction which may result in you losing them&period; The key is to anticipate issues and correct them as soon as it is humanly possible to&period; In fact&comma; you may be able to anticipate certain things—this is Stackify’s stance&period;<&sol;span><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">Stackify&period;com points out how integral it is to<&sol;span> <span style&equals;"font-weight&colon; 400&semi;">know immediately when a new error happens<&sol;span><span style&equals;"font-weight&colon; 400&semi;">&colon; &OpenCurlyDoubleQuote;If you wait until your users report application errors&comma; you can then go back to your log files and try and find related errors&period; It makes a lot more sense to constantly monitor your applications for errors so you can identify and fix problems ASAP&period;”<&sol;span><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">If users are your only way of identifying errors&comma; then objectively each error you are made aware of represents an instance of poor customer service&period; Granted&comma; customers may understand where you’re coming from&comma; as your new SaaS application may be in Beta phase or something similar&semi; but it’s still a mark against the professionalism of your organization&period;<&sol;span><&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>Having A Team That Isn’t Properly Informed<&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">Just as it’s possible to sell products to those who don’t really need them&comma; it’s also possible to sell products you can’t provide support for in terms of information&period; You want a team that doesn’t just sell SaaS&comma; but understands the products sold intrinsically enough to help clients get over common mistakes&period;<&sol;span><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">Additionally it makes sense to have some customer service troubleshooting division either within your business&comma; or which you can immediately refer clients to should an issue arise&period;<&sol;span><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><img class&equals;"aligncenter wp-image-500 size-full" src&equals;"https&colon;&sol;&sol;incrediblemag&period;com&sol;wp-content&sol;uploads&sol;2018&sol;04&sol;tech&period;jpg" alt&equals;"Challenges A New SaaS Provision Will Face Early On" width&equals;"960" height&equals;"400" &sol;><&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>The Product Won’t Sell Itself<&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">Even if you have the best SaaS solution in the industry&comma; it’s not going to jump off the shelves and into the hands of waiting clients&period; They won’t know what you’ve got available if you don’t tell them&period; You need to show how the product brings value&comma; and you need to properly advertise&comma; or you won’t see the ROI you need for operational success&period;<&sol;span><&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>Successful SaaS Sales<&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">The good news is&comma; cloud-based solutions like SaaS are in hot demand&semi; so if you’re careful to avoid common foibles like those listed in this writing&comma; you’re likely to see grand success from SaaS provision&period;<&sol;span><&sol;p>&NewLine;

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