Common Issues With VoIP Systems & How To Solve Them

adminr

8 years ago

Common Issues With VoIP Systems & How To Solve Them

Voice-over-IP is an alternative telephony solution to conventional landlines, where users make calls via an Internet network using a computer, Wi-Fi enabled device, or VoIP phone&period; VoIP offers a number of benefits including features like web and video conferencing and no long distance charges, which makes it especially attractive for businesses&period; Yet because VoIP shares broadband with other web applications, call quality can be an issue during peak broadband usage&semi; industry experts note that a common action like Dropbox syncing can cause voice packet drop and reduce call quality&period;&NewLine;A proper router can effectively address Internet telephone quality&period; Below are some commercial and DIY options to help users improve their VoIP experience&period;&NewLine;<h2 style="text-align&colon; justify&semi;">VoIP router</h2>&NewLine;VoIP routers have built-in bandwidth management technology that prioritizes audio data packets above other web data&period; They either assign a high priority to voice data or have rate control to limit bandwidth consumption for non-calling applications&period; One of the cheaper models is Cisco Small Business RV320 priced at &dollar;190&period; There are other commercial brands that offer VoIP routers as well, like Draytek, SonicWall, Adtran, and Linksys&period;&NewLine;For personal VoIP use, an economical solution is to configure an existing router for VoIP calls&period; More recent routers have Quality of Service (QoS) controls that let users manually assign a higher priority to voice applications&period; For older routers without that option, users can give priority to specific devices by their MAC address and customize priority for the port used to process voice data&period;&NewLine;<h2 style="text-align&colon; justify&semi;">Dual-band router</h2>&NewLine;A dual-band router can help optimize data traffic management and improve VoIP calling experience as well&period; Dual-band routers transfer data across two bands&colon; 2&period;4 Ghz and 5Ghz&period; The default 2&period;4Ghz band that conventional routers use can be data jammed with multiple desktops, laptops, and devices working in the same frequency&period; The 5Ghz band is a newer channel that&&num;8217&semi;s less utilized and often inaccessible by older connected devices&period; A user can purchase a dual-band router to use the 5Ghz band for making VoIP calls&semi; just make sure that the calling device is 5Ghz-compatible&period;&NewLine;Note that by default, band assignment is done by the dual-band router depending on traffic congestion and device compatibility&period; However, newer devices like Android phones will let users choose to always use the 5Ghz channel under a Wi-Fi frequency band option in Advanced settings&period;&NewLine;<h2 style="text-align&colon; justify&semi;">Enhancing VoIP user experience</h2>&NewLine;VoIP is an attractive option for small businesses looking to expand into a more professional structure by combining their Internet and telephone networks&period; One concern is having enough broadband for a consistent call experience&semi; there needs to be enough bandwidth to avoid audio packet drops&period; For high-quality VoIP calls, users can customize their router&&num;8217&semi;s Quality of Service configuration to prioritize voice data over other web applications&period; Otherwise, users can also purchase a commercial VoIP router or dual-band router that have the needed bandwidth management technology&period;&NewLine;