Installing and maintaining the necessary dust extraction systems for your company just isn’t realistic as the complex nature of these kinds of installations is such that it takes a great deal of experience and dedication along with a small arsenal of specialist equipment to get the job done right.
As such, whether you’re looking to have a new system installed or would simply like to have your current system checked, serviced and generally given the once-over, you’ll need to bring in the right professionals for the job. Sadly, this is where things get a little bit tricky as while there may be literally hundreds of large and small businesses out there looking to do the job on your behalf, all are most certainly not cut from the same cloth.
Quite the opposite, in fact.
What’s important to remember is the way in which all such dust and fume extraction installations play such a crucial role in the general health, wellbeing and indeed the output of any given workforce. As such, there’s much to be said for being not only proactive with the selection process, but as picky as you need to be in order to find a provider that’s up to the job.
Here’s a quick rundown of a few essentials to factor into the vetting process:
1 – Time in Business
It’s often said that practice makes perfect and these kinds of heavy-industry applications are no exceptions to the rule. Of course there’s nothing to say that a company history going back years or decades will 100% guarantee a brilliant service package, but more often than not this kind of experience does indeed breed quality and competence. As such, it’s a good idea to look into how long they’ve been doing what it is that they do.
2 – Transparency
The subject of transparency is an important one and covers a fair few bases. However, perhaps the most important area of transparency of all is that of exactly how they go about what they do and the equipment they use to get the job done. More often than not, those service providers that are literally beaming with pride about what they do will fully disclose everything they do and how they do it via their websites. And if not, they’ll be more than happy to take you through things step by step if you ask. By contrast, others just expect you to throw money at them and take your chances without knowing what’s to come…this latter example not making good business sense, ever!
3 – Service Team
Something else they should also make clear is just how skilled, experienced and dedicated the service team is that they’ll be using to carry out the job if you take them on. The reason being that while the best in the business have their own teams of dedicated in-house engineers and installation experts, others outsource help for every job and will basically take on anyone that’s happy to work for a low price. Needless to say, the latter of the two doesn’t exactly bode well with your best interests so you might want to look a little deeper into the staff they choose. And if it’s not obvious, feel free to ask.
4 – Case Studies
In this instance, you should be looking for evidence of what they’ve accomplished in the past by way of case studies which must be accompanied by a visual and descriptive portfolio of work. It’s one thing to talk about a huge system installation you went about for a leading brand, but it’s another entirely to back up your claims with pictures and descriptions. The simple fact of the matter is that you need to know what you’re getting yourself into before signing on the dotted line – this tends to be the only way of making it happen.
5 – Feedback
Last but not least, it’s always a good idea to further investigate just how the provider performs when put to the test by looking for real-life feedback from real-world clients and customers. More often than not there will be at least some feedback examples to look through on the site itself, but if not, it’s simply a case of carrying out a quick web search to find out the truth. Chances are there’s something out there to be found directly from the mouth of the customer – it can turn out to be quite revealing to say the least.
